Marketing in the Age of AI: Shifting CX from Monologue to Dialogue

This course offers: ▪ 27 Minutes of on-demand video content. ▪ Accessibility on TV's and mobile devices. ▪ Unlimited lifetime access. ▪ Certificate upon completion. Discover how artificial intelligence is transforming customer experience (CX) by fostering more interactive and personalized engagements. This video delves into the shift from traditional one-way marketing messages to dynamic, two-way conversations powered by AI. You'll learn about innovative AI tools and strategies that enable real-time customer interactions, enhance personalization, and build stronger relationships. Gain valuable insights into creating a more responsive and engaging customer journey in the era of AI-driven marketing.