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This course offers: â–ª 27 Minutes of on-demand video content. â–ª Accessibility on TV's and mobile devices. â–ª Unlimited lifetime access. â–ª Certificate upon completion. Discover how artificial intelligence is transforming customer experience (CX) by fostering more interactive and personalized engagements. This video delves into the shift from traditional one-way marketing messages to dynamic, two-way conversations powered by AI. You'll learn about innovative AI tools and strategies that enable real-time customer interactions, enhance personalization, and build stronger relationships. Gain valuable insights into creating a more responsive and engaging customer journey in the era of AI-driven marketing.